Every answer, traced to a line in your docs.
Solvo reads your website and docs, answers customer questions with the passage it used, and routes anything outside them to your team. Every question it misses becomes a one-click fix. No chatbot to train.
- help.acme.com/pricingCited
Plans are billed per workspace at a flat monthly rate. Add as many teammates as you need at no extra cost.
- help.acme.com/data-exportCited
Team and Business customers can export all workspace data as CSV or JSON at any time from Settings → Data.
- help.acme.com/trialsCited
When a trial ends the workspace moves to the Free plan. No data is removed and you can upgrade whenever you're ready.
- help.acme.com/securityCited
SAML single sign-on is available on the Business plan and can be enabled by a workspace owner under Security.
- Reads your website, no uploads needed
- Cites the exact passage it used
- Hands off what it can't answer
Your website becomes a support assistant in one sitting.
Paste your help center or docs URL and Solvo crawls it. Add PDFs, DOCX, or plain text alongside. Then a single script tag puts the assistant on your site.
Paste a URL.
Your help center, docs, or marketing site. Solvo crawls it now and re-checks every week so answers never go stale.
Add a website
We crawl it now and re-check it weekly.
Or upload PDF, DOCX, or plain text.
Already in this workspace
- Billing FAQ.pdf14.2 KB3 passages
- Setup guide.docx31 KB4 passages
- Answer: Do you ship to Canada?from inbox1 passage
It reads every page.
Pages become passages. Add PDFs, DOCX, or plain text alongside. Nothing to tag, no intents to write.
- help.acme.com/getting-started9 passages
- help.acme.com/pricing4 passages
- help.acme.com/billing7 passages
- help.acme.com/data-export5 passages
- help.acme.com/trials3 passages
- help.acme.com/security11 passages
- help.acme.com/integrations/slack6 passages
- help.acme.com/refunds4 passages
Drop in one script tag.
Paste it before the closing body tag. The widget picks up the colors and copy you set in the configurator.
Paste before </body>
<script
src="https://solvochat.com/widget.js"
data-site-id="acme"
async></script>Answers, with receipts.
Customers get the answer and the passage it came from. Anything outside the docs lands in your inbox.
No. SAML single sign-on is on the Business plan. A workspace owner can enable it under Security.
/securityThat's one for the team. I've passed this conversation to Acme support. Leave an email and they'll reply there.
Click a citation. That's the line it used.
Ask the assistant a question below, then click the citation on its reply. The passage lights up on the left, the same trace a customer can follow in the live widget.
Workspaces on Starter and above can export all conversation logs as CSV or JSON at any time from the account settings panel.
Payments are processed securely via Stripe. We accept all major credit cards and bank transfers.
Refund requests must be submitted within 14 days of purchase. Contact billing@solvochat.com to initiate a request.
Assistant preview
What it can't answer, a person sees immediately.
Refunds, billing disputes, anything outside the docs: Solvo flags it and hands the conversation to your shared inbox with full context. Reply as your team below.
billing.acme.co
Escalated from the widget
It gets smarter every week, without anyone training it.
Most bots plateau on day one. Every question the AI hands off, admits it can't answer, or gets a thumbs-down on lands in one queue. Type the answer once and it's indexed in seconds. Then on Monday you get the numbers.
Try it: answer one.
Example week, as the email lands.
Your week at acme.com
Most asked
- Do you charge per seat?31
- Can I export my data?22
- What happens when my trial ends?17
3 questions are waiting on you. Answer them →
Everything on the box. Nothing that isn't.
- Reads your websitePaste a URL. Crawled now, re-checked every week.
- Takes files tooPDF, DOCX, and plain text sit alongside the crawl.
- Cites the passageEvery answer links to the exact lines it came from.
- Knows when to stopOutside the docs, it hands off instead of guessing.
- Reaches your teamHandoffs arrive by email and Slack, with full context.
- Closes the loopYour reply is emailed to the customer who already left.
- Learns from missesUnanswered questions become answers with one reply.
- Reports on MondaysWhat it handled, what people asked, what's on you.
- One flat pricePer workspace. Add teammates without a seat tax.
Not Intercom. On purpose.
Intercom is a full customer service platform. Solvo does one thing for teams of two to ten, and does it without a sales call.
Full comparisonOne flat price, not a seat tax.
Every paid plan has unlimited seats. You pay for the conversations the AI handles, and nothing else. Upgrade, downgrade, or cancel from the dashboard. No calls, no contracts.
| Priced on conversations the AI handles. Never on people. | Free $0forever Prove it works on your site. | Starter $29per month One product, a small team. | GrowthMost teams $79per month Several sites or a busy one. | Scale $199per month Support at volume, still self-serve. |
|---|---|---|---|---|
| AI conversations / month | 100 | 1,000 | 5,000 | 20,000 |
| Sites | 1 | 1 | 5 | Unlimited |
| Team seats | 1 | Unlimited | Unlimited | Unlimited |
| Pages crawled per site | 25 | 100 | 500 | 2,000 |
| Weekly recrawl, cited answers | ||||
| Team inbox, email and Slack handoff | ||||
| Unanswered queue, Monday digest | ||||
| Remove “Powered by Solvo” | ||||
| Log export (CSV, JSON) | ||||
| Start free | Start on Starter | Start on Growth | Start on Scale |
Prove it works on your site.
- AI conversations / month
- 100
- Sites
- 1
- Team seats
- 1
- Pages crawled per site
- 25
- Weekly recrawl, cited answers
- Team inbox, email and Slack handoff
- Unanswered queue, Monday digest
- Remove “Powered by Solvo”
- Log export (CSV, JSON)
One product, a small team.
- AI conversations / month
- 1,000
- Sites
- 1
- Team seats
- Unlimited
- Pages crawled per site
- 100
- Weekly recrawl, cited answers
- Team inbox, email and Slack handoff
- Unanswered queue, Monday digest
- Remove “Powered by Solvo”
- Log export (CSV, JSON)
Several sites or a busy one.
- AI conversations / month
- 5,000
- Sites
- 5
- Team seats
- Unlimited
- Pages crawled per site
- 500
- Weekly recrawl, cited answers
- Team inbox, email and Slack handoff
- Unanswered queue, Monday digest
- Remove “Powered by Solvo”
- Log export (CSV, JSON)
Support at volume, still self-serve.
- AI conversations / month
- 20,000
- Sites
- Unlimited
- Team seats
- Unlimited
- Pages crawled per site
- 2,000
- Weekly recrawl, cited answers
- Team inbox, email and Slack handoff
- Unanswered queue, Monday digest
- Remove “Powered by Solvo”
- Log export (CSV, JSON)
Need more than 20,000 conversations a month? Email us and we'll set up a plan. Still no sales call.
Put a receipt on every answer.
Free to start. Live on your site before the coffee is cold.
<script
src="https://solvochat.com/widget.js"
data-site-id="your-id"
data-title="Support"
async></script>